For DCD company products: our inventory tracking is kept up-to-date and we do not allow for backorders, so if you place an order with us our general policy is to process the order and put it in the mail within 1 business day unless there is an extenuating circumstance.

Domestic orders default to $15 for shipping and handling. Our default for shipping packages is USPS Ground Advantage, or envelopes First-Class with Tracking. You have the option to choose expedited shipping options at additional expense, but the expedite options don't always work out at the USPS and we cannot guarantee a fast delivery.

If you provide your email to us in the checkout cart - we will send you the tracking number when the order is processed.  Typical time from order to delivery in the US is 2-7 business days.  

For our customers outside the US, we recommend International USPS Priority with Tracking. It has been our experience that UPS and other shipping companies apply hidden fees that increase the shipping and customs cost to the customer.

The shipping policy description above describes the policy for items from our own product catalog.  Items that might be bought at your convenience from our Terrain Mats and Campaign Components collections are curated from other companies on the Shopify Network. While purchasing through us flows through automatically as a purchase on their site, their shipping policy applies to those items.