🚚DCD Company Product Shipping Policy

This policy applies to all products sold directly from the Dirt Cheap Dungeons (DCD) product catalog.

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Order Processing Time

Our inventory is kept up-to-date, and we do not allow for backorders. Our general policy is to process and ship your order within 1 business day of purchase.

Please note that processing times may be extended during major holidays or due to unforeseen system outages.

Domestic Shipping (USA)

Shipping Rates

• FREE SHIPPING: Applied automatically to all orders totaling over $100.00.
• Flat Rate: For orders totaling under $100.00, the flat rate for shipping and handling is $9.98.

Carriers and Transit Time

We typically ship domestic packages using USPS Ground Advantage, or First-Class Package Service with Tracking for lighter items. Typical time from order to delivery in the US is 2–7 business days.

You may choose expedited shipping options at additional expense; however, as transit times are managed by the USPS and external factors can cause delays, we cannot guarantee the delivery speed of expedited services.

Tracking

If you provide your email at checkout, we will send you the tracking number when the order has shipped (i.e., when the package has been physically picked up by or dropped off with the carrier).

International Shipping

For our customers outside the US, we recommend International USPS Priority with Tracking, but we also offer DHL e-commerce options.

IMPORTANT: All international customers are responsible for any customs duties, taxes, or import fees levied by the destination country. It has been our experience that UPS and some other carriers often apply additional hidden handling fees that increase the total cost to the customer.

Note on Third-Party / Curated Items

The shipping policy described above applies only to items from our own DCD product catalog.

Items found in our Terrain Mats and Campaign Components collections are curated from other companies on the Shopify Network. While purchasing through our site flows automatically as a purchase on their site, their individual shipping and return policies apply to those items.